Project Role : Service Management Lead
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Service Management Lead, you will be responsible for overseeing the delivery of various programs, projects, or managed services. Your typical day will involve coordinating projects through effective contract management and shared service coordination. You will also focus on developing and maintaining strong relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization. This role requires a proactive approach to problem-solving and a commitment to excellence in service delivery. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate communication between project teams and stakeholders to ensure alignment and clarity on project objectives. - Monitor project progress and performance, providing regular updates to stakeholders and making adjustments as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Strong understanding of project management methodologies and frameworks. - Experience in stakeholder management and relationship building. - Ability to analyze complex problems and develop effective solutions. - Familiarity with service delivery metrics and performance indicators. Additional Information: - The candidate should have minimum 3 years of experience in Infrastructure Service Management. - This position is based at our Bengaluru office. - A 15 years full time education is required.15 years full time education

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