The role is responsible for managing the whole insurance policy lifecycle - policy creation, renewal, amendments, and cancellation. In addition, part of the responsibilities will be certain related administrative tasks – issuance of insurance certificates, replying to customer queries, system and documents maintenance etc.

The role is back-office with no direct interaction with end customers. However, in certain cases there will be written communication with the respective country teams and/or the insurance brokers.

Previous insurance experience is not required, as extensive internal trainings ensure we internally build and develop a next generation of insurance experts.

Main responsibilities:

• Ensure that all documents, policies, invoices, instructions, etc. are issued and sent as per the agreed quality standards and service levels.

• Validate the accuracy of data and documents in line with the company's internal policies and the local legal framework.

• Provide administrative support to all related teams in the Multinational segment.

• Proactively engage with respond to local clients' broker s queries.

• Execute policy and premium bookings, documents archiving and dispatching of the documentation pack to clients brokers.

• Updating and maintaining local and Multinational systems, tools and documentation.

• Fostering a culture of cooperation between team members and internal and external stakeholders to ensure high professional standards and a positive atmosphere.

Required Knowledge:

• Excellent knowledge of Italian language – B2-C1.

• Excellent knowledge of English language - B2-C1.

• Strong communication skills, both verbal and written.

• Ability to work independently, organize and prioritize own tasks effectively.

• Team-work capabilities – knowledge sharing, providing/seeking guidance and advice when needed.

• General computer literacy – MS Office.
  

Benefits:

We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:

• Career Counselling

• Additional paid time off

• Hybrid working model - Sofia & Plovdiv

• Remote working model - Varna, Burgas & Ruse

• Flexible benefits

• Luxury health & dental insurance

• Life insurance

• Food vouchers

• Fuel card/Public transport card

• Multisport cards

• Employee Assistance Program

• Bonuses for special occasions

• Options to buy shares

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.