Project Role : Client Account Lead
Project Role Description : Advise clients by bringing together expertise and thought leadership to shape solutions and solve critical business needs for a portfolio of accounts or a single large account. Bring together the right teams to drive profitable sales growth, expand services and offerings delivered, ensure profitable delivery and influence the clients strategy.
Must have skills : Account Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Client Account Lead, you will advise clients by bringing together expertise and thought leadership to shape solutions and solve critical business needs for a portfolio of accounts or a single large account. Your typical day will involve collaborating with various teams to ensure that client strategies are effectively influenced and that profitable sales growth is achieved. You will engage in discussions with clients to understand their needs and challenges, while also coordinating with internal teams to deliver tailored solutions that meet those needs. Your role will require you to be proactive in identifying opportunities for service expansion and ensuring that the delivery of services is both profitable and aligned with client expectations. You will also be responsible for maintaining strong relationships with clients, ensuring their satisfaction, and addressing any concerns that may arise throughout the engagement process. Overall, your day will be dynamic, requiring a blend of strategic thinking, relationship management, and operational oversight to drive success for both the clients and the organization. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Develop and implement strategies to enhance client satisfaction and retention. - Monitor account performance metrics and adjust strategies as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Account Management. - Strong interpersonal and communication skills to effectively engage with clients and internal teams. - Ability to analyze client needs and develop tailored solutions. - Experience in managing complex client relationships and driving strategic initiatives. - Proficiency in project management methodologies to ensure timely delivery of services. Additional Information: - The candidate should have minimum 7.5 years of experience in Account Management. - This position is based at our Hyderabad office. - A 15 years full time education is required.15 years full time education

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