Job Responsibilities:

Provide IT helpdesk support for application systems. Follow up on and resolve application support issues. Ensure issues are resolved within agreed service levels. Prepare regular reports as required. Support assigned projects as needed.

Shift Time:
Monday to Friday, 9:00 AM – 6:00 PM

Basic Requirements:

Bachelor’s degree in Computer Science, Engineering, or a related discipline with an IT focus (or equivalent experience). Minimum of 2 years of experience in application support. Familiarity with ITIL v3 and service desk operations. Good communication skills in both Cantonese and English and ability to communicate in English is a strong advantage. Strong interpersonal skills and a good team player. Solid problem-solving skills and a fast learner.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

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