Description

Shopbop is seeking an experienced, detail-oriented professional to join our Studio Operations Team as Studio Operations Lead focusing on shipping and receiving. This is a 100% on-site position


Key job responsibilities
- Inbound and outbound inventory from internal and external sources using Amazon tooling
- Inspect and repackage all inventory leaving and returning to the studio
- Package, label, and ship products to our NY studio and/or other content creators
- Lead all inventory moving in and out of the photo studio, ensuring optimal workflow efficiency
- Handle escalated problems involving returning and repackaging products from shoots
- Organize supplies and maintain studio operational standards
- Physically and systematically move product through workflows while using a pallet jack or carts
- Act as the primary contact for warehouse staff in locating inventory in the studio and ensure it is returned to the warehouse in a timely manner
- Continuously seek to improve workflow processes while maintaining current service level agreements
- Use data to identify opportunities for operational efficiency improvements
- Create and implement new procedures for shipping and receiving inventory
- Analyze productivity metrics and inventory flow data to optimize processes
- Develop solutions for recurring operational challenges
- Document best practices and standard operating procedures
- Train and mentor junior team members on studio operations procedures
- Provide guidance and support to junior staff on complex inventory issues
- Lead cross-training initiatives to build team capabilities
- Cross train and support miscellaneous projects, and assist other areas as needed