As we continue to grow and add top talent to the Baird technology team, we are currently seeking a Business Analyst for our IT CRG Delta Force Team. The Business Analyst is responsible for eliciting requirements to facilitate a shared understanding across the team and enable delivery of high-quality solutions for our stakeholders.

This role will work primarily with the Digital Marketing Technology Team to advance the Martech roadmap and other marketing technology initiatives. This role will also work directly with other Marketing and Communications team members to understand needs, identify goals, and implement technical solutions for smaller IT project requests.

This is a hybrid opportunity with in office 2-3 days per week at our headquarters in Milwaukee WI.

As a Business Analyst you will:

Analysis and Solution Development

Business Process Analysis

• Elicits functional & nonfunctional requirements using interviews, workflow analysis, requirements workshops, and surveys to provide business process descriptions, business requirements, use cases, and user stories.
• Applies a core set of BA approaches and techniques.
• Develops analysis approach for medium or minimally complex efforts.
• Develops an understanding of value streams and end-to-end processes.
• Connects day-to-day their work, to strategic outcomes and goals of the firm.

Systems Analysis

• Collaborates with project team members (developers, architects, product owners) to establish the technical vision and analyze tradeoffs.
• Supports execution of analysis approach, engaging and coordinating others to conduct analysis and develop solutions.
• Develops an end-to-end knowledge of technology environment and partners to understand business impacts.
• Helps execute data analysis approaches and best practices with the team.
• Able to interpret, leverage, and/or generate data visualization and diagrams in support of analysis approach.

Relationship Management

• Establishes trust with immediate delivery team members, business partners and CRG partners.
• Takes direction from leader and/or team members to resolve conflicting objectives/expectations.
• Communicate information effectively, seeking guidance and assistance from leader / team members when needed.
• Develops ability to tailor message and communication style.
• May assist in interactions with COOs and senior business leaders, but primarily interacts with lower-level business and CRG partners.
• Supports the definition of team and strategy.
• Builds awareness of organizational dynamics to assist in decision making and achieving outcomes.
• Has established go-to individuals and is expanding a network throughout Baird. Seeks guidance on when/how to leverage the network.

Business Analysis Practice Leadership

• Builds knowledge within team and/or product space and knows when to leverage a more experienced BA when needed.
• Willing to engage with more experienced BAs for mentoring and skill development.
• Relies on more experienced BAs and others for skill development and guidance.

Delivery Leadership

• Develops effective ways to communicate thoughts and recommendations.
• Begins to understand the strategic business needs and works with the team to deliver business-impactful results.
• Supports initiatives and organizational change efforts.
• Learns from others to challenge and drive continuous improvement on immediate team.
• Adopts delivery principles and best practices.

Solution Delivery

• Provides team facilitation for aligned project team with guidance.
• Manages stakeholder expectations with guidance.
• Supports execution of work using a variety of approaches (lean, agile, waterfall, iterative) based on the situation.
• Developing ability to identify and communicate project risks, issues, dependencies, and milestones in accordance with project needs.

Quality Assurance

• Participates in the execution of quality assurance.
• Participates in requirements validation and User Acceptance Testing with other team members.

What makes this opportunity great:

• Ability to work on critical projects with a variety of teams and leaders, proving your ability to influence and make business impact through providing technology solutions
• Information technology is a core part of Baird’s business strategy and plays a critical role in the growth and transformation of the firm
• Collaborative culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership
• Team of associates passionate about achieving great results for clients and give back to the communities where we live and work

What we look for:

• 1-5 years of IT or Financial Services industry experience including a minimum of 1 year Business Analysis experience.
• B.S. in Computer Science, MIS, Business Administration, or Finance is preferred or combination of experience and education.
• Financial industry experience preferred.
• Knowledge of lean/agile practices is preferred.
• Working knowledge of Microsoft Office is strongly preferred.
• Exposure to data visualization techniques and SQL is preferred.
• Strong communication and collaboration skills.
• Detail-oriented with exceptional organizational, critical thinking, and problem-solving skills.
• Able to work and grow in a fast-paced, team-oriented environment.
• Experience with Digital Marketing Technologies (Websites, Email, Social Media platforms.), Salesforce Marketing Cloud, Google Analytics, Web Content Management (CMS) platforms preferred.

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Commitment to Inclusion & Diversity

Baird is committed to inclusion & diversity for our clients, our associates and the communities where we live and work. This commitment stems from our culture of integrity, genuine concern for others and respect for the individual. We view inclusion & diversity as an ongoing journey – one of shared responsibility, continuous improvement and a focus on progress. We invite you to join us as we work together to foster an environment where diversity unites rather than divides us. Learn more here.