IT Business Analyst
Baird
Our Business Analysts work collaboratively with cross-functional team members to perform analysis around/for projects and serve as a conduit in delivering quality results. BA's partner with our business partners to support their growing technology needs, helping mature the business analysis capabilities and provide solutions.
We have multiple IT BA opportunities available, one on our Advisory Technology team, another on our CRM team and Baird Online team. Please see Team descriptions below for specific locations.
These positions are hybrid, working a combination of remote and in-office in our collaborative work space. We offer a collaborative culture with a continuous learning, agile/lean environment and adding value to the Baird business.
As a Business Analyst, you will:
Analyze and Develop Solutions – think about it!
- Independently elicit requirements by the use of interviews, workflow analysis, requirements workshops, and surveys to provide business process descriptions, business requirements, use cases, and user stories.
- Collaborate with project team members (developers, architects, product owners) to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Perform analysis of potential solutions against business requirements and financial impact to identify the best solution for the business.
- Actively engages with the client community (internal and external) throughout all stages of project lifecycle, including business requirement elicitation through implementation.
- Partner with internal business units to define information requirements and translate them into appropriate data solutions
- Perform data analysis to gain a solid understanding of the business data in order to collaborate effectively with the business users, business analysts, and data owners.
- Develop and validate source to target mappings and transformation logic required to support business needs. Understand the importance of capturing data lineage.
Test and Troubleshoot – focus on quality!
- Supports quality assurance through test plan and/or script creation, QA team collaboration, and project team validation.
- Act as a facilitator for UAT (User Acceptance Testing) with the client, third party vendors or other testers that use the product, leveraging acceptance criteria defined with the business partner.
Collaborate - build relationships!
- Consult and develop relationships with all client personnel that foster closer ties between the business and Information Technology department.
- Continually seeks opportunities to increase client satisfaction and deepen client relationships.
Project Execution – get it done!
- Assists project managers in defining project milestones, based on business need, requirements, and defined solution.
- As needed, facilitates project management role on small projects, ensuring the right capabilities are encompassed in the project team and scope.
Baird Online Team - available to Milwaukee, WI candidates: The Baird Online team develops and maintains the client portal - web and mobile - for Baird’s Private Wealth Management clients. As a Business Analyst on this team, you’ll have the opportunity to work closely with project management, developers, Quality Analysts, Designers, and product management to deliver an engaging online client experience. The role involves leading small projects, collaborating across many teams at Baird, triaging support tickets, analyzing data, and partnering with vendors to bring software solutions to life.
CRM Team - available to Milwaukee, WI and Louisville, KY candidates:
Our CRM team is continuously on the lookout for ways to improve and streamline our technology stack to offer better solutions for our business partners. As a member of this team, you would have the chance to work closely with project management, developers, QA, and product management. The focus would be on breaking down tasks related to our technical stack. If you enjoy mapping and modeling data and are enthusiastic about working in a technically-focused role that leverages both on-prem and cloud technologies, then this could be the perfect fit for you.
We believe this role offers a unique blend of challenges and opportunities for anyone passionate about technology and data. Your contributions could significantly enhance our ability to meet the needs of our business partners more efficiently.
Advisory Tech Team - available to Milwaukee, WI candidates:
Our Advisory Technology team is focused on enabling innovative technology solutions for the fastest-growing area in Private Wealth Management. As a Business Analyst on this team, you’ll have the opportunity to work closely with project management, developers, QA, and product management to deliver impactful tools for our financial advisors. The role involves mapping and modeling data, collaborating across many teams at Baird, and partnering with vendors to bring software solutions to life.
This role offers a unique opportunity for someone who enjoys working in a highly engaged, cross-functional environment and is passionate about using technology and data to drive meaningful outcomes for the business.
What makes this opportunity great:
- Ability to work on critical projects with a variety of teams and leaders, proving your ability to influence and make business impact through providing technology solutions
- Information technology is a core part of Baird’s business strategy and plays a critical role in the growth and transformation of the firm
- Collaborative culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership
- Team of associates passionate about achieving great results for clients and give back to the communities where we live and work
What we look for:
- A minimum of five (5) years of prior IT experience, including at least three (3) years related BA experience.
- A college degree, ideally a B.S. in Computer Science, MIS, Business Administration, or Finance is preferred, but equivalent experience is considered too.
- Experience, comfort level and success working in agile environment
- Strong experience with writing business requirements, use cases and user stories
- Previous experience with data analysis including writing SQL queries and interpreting results to help answer business questions, troubleshoot and support client data needs
- Experience working on projects related to the creation, support and enhancement of web applications.
- Strong communication and collaboration skills, ability to influence without authority.
- Detail oriented and possess exceptional organizational, time management, and problem solving skills.
- Motivated by small quick wins and process improvement
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Commitment to Inclusion & Diversity
Baird is committed to inclusion & diversity for our clients, our associates and the communities where we live and work. This commitment stems from our culture of integrity, genuine concern for others and respect for the individual. We view inclusion & diversity as an ongoing journey – one of shared responsibility, continuous improvement and a focus on progress. We invite you to join us as we work together to foster an environment where diversity unites rather than divides us. Learn more here.