At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Serves as an enterprise wide experience ambassador, promoting a culture of exceptional experience for children and families. Functions as a child and family experience expert, providing key stakeholders with data and consultation to ensure a true understanding of the voice of our children and families. Acts as a change agent to supports a culture of continuous improvement, that focuses on what matters most to every child and family.

Qualifications:

• Professional level of knowledge acquired through completion of a Bachelor's degree.

• Three or more years experience in program or service development.

• Previous experience with quality or customer service work.

• Two or more years of related experience in a healthcare setting.

• Project management experience.

• Ability to problem solve, make independent decisions, formulate reports, perform statistical analysis and interpret data.

• Demonstrated experience utilizing change management and performance improvement concepts.

• Outstanding interpersonal and communication skills.

• Demonstrated ability to develop collaborative relationships, lead effective meetings and conduct trainings, as required.

• Computer proficiency, with Microsoft Office applications, including Word, Excel and PowerPoint.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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