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Crisis Prevention De-escalation Trainer

Children's Hospital Wisconsin

Children's Hospital Wisconsin

Administration
Milwaukee, WI, USA
Posted on Sep 10, 2025

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Directly impact the Children's Wisconsin (CW) strategic plan by providing behavioral health support services to CW staff, patients and families, within the context of the hospital, emergency or ambulatory settings on all shifts. Serves as a core member of a multi-disciplinary integrated care team, which includes mental health providers, medical providers, nursing staff, social workers, security, and case managers, among others. The unique focus of this role is to support the system-wide roll out of the Marcus Crisis Prevention System (MCPP). The expectation of this role is to commit to being a licensed trainer and conducting direct trainings. Other duties include supporting staff education as well as monitoring for fidelity by providing observation, Behavioral Assessment Team direct service work, and coaching staff as needed.

Requirements

  • MCPP Trainer certification required within 6 months of hire

  • Education

  • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).

  • Obtain formal training in CW Trauma Informed Care Initiatives.

  • Requires 2 years experience in behavioral health IOP, PHP, inpatient or residential treatment

  • Experience in a pediatric primary care or other pediatric medical setting is strongly preferred

  • Experience working with children and families, diverse ethnic, cultural and socioeconomic backgrounds, and trauma history preferred

Knowledge/Skills/Abilities/Working Conditions

  • Exhibits guiding behaviors that reflect Children's values and support our mission and vision.

  • Understands the medical population-developmental stages and chronic health conditions.

  • Adaptable to complex situations and responsive in a crisis situation

  • Comfort, skill and active interest in teaching and coaching others

  • Able to learn about medical complexities and able to collaborate with medical teams by discussing patient behavioral and subsequent interventions utilized for patient care

  • Able to provide direct behavioral support to behavioral needs of patients

  • Able to communicate behavioral concepts clearly to others who may not have behavioral knowledge

  • Encounter distressing patient stories/traumas that require provider resilience.

  • Need to crawl on floor or engage in play-type activities with children in therapy.

  • Need to verbally de-escalate upset children, adolescents, or adults.

  • Need to adapt approaches or communication styles to fit the needs of the clinic and patient population.

  • Must be able to work evenings and weekends.

  • Travel between Children's Wisconsin hospital locations may be required.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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