What you will do

The S&OP Director, North America (NA) acts as the chief architect, teacher, conductor and, when required, the enforcer of the S&OP process. This role is responsible and accountable for the entire S&OP process within the USCAN region and will be responsible for coordinating with LATAM region to build a NA S&OP process. This role will serve as the architect behind working cross-functionally and benchmarking among industry peers and thought leaders to tailor the most appropriate S&OP process to achieve management objectives.

How you will do it

• Tailoring the most appropriate S&OP process for the organization and guarding the overall standard of the process, which includes:
• Defining the S&OP process steps.
• Evaluating adoption of the S&OP process.
• Designing the process flow, key success measures and interaction with other processes.
• Implementing transformational or continuous improvement changes to the process.
• Benchmarking the process amongst industry peers.
• Implementing and the execution of a long-range capacity planning over 5 –15 year time horizons at the right level needed to drive business decisions.

Strategy:

• Making decisions of S&OP process design and supporting implementation and improvement of projects. This role always challenges the status quo to ensure we are always improving the S&OP process.

Communications:

• Communicating with stakeholders across the organization, including understanding multiple viewpoints and their relevance to the success of S&OP outcomes.
• Working with teams of people with disparate opinions and agendas to develop common outcomes, strategies and plans.
• Working with stakeholders to agree on business process standardization.
• Fostering productive dialogue and manage high-tension situations with diplomacy and tact to maintain credibility and influence.

Establishing Relationships with:

• Executive level
• S&OP coordinators across different geographies and business units.
• Other process owners (finance, supply, portfolio planning, order management, etc.)
• Global Supply Chain
• Commercial (sales and marketing)
• Finance
• Supply chain (manufacturing, logistics, order management, quality, and procurement)
• Product development

Execution

• Forming a company wide strategic roadmap to improve S&OP maturity.
• Aligning strategic roadmap with key stakeholders across functions, hierarchy and different parts of the business.
• Managing projects to implement improvements to the process.
• Documenting the current process description in the S&OP playbook and updating when needed.
• Assessing the current process maturity collaboration with S&OP coordinators across different business units and NA geographies.
• Aligning changes to the process as impacted by other changes (e.g., organizational changes in commercial or finance, company structure, M&A, etc.).
• Creating and managing the design adoption evaluation criteria and framework.
• Enabling process design through technology and analytics.
• Managing technology upgrades both at a regional and Global level
• Defining key metrics of S&OP and description of each metric.
• Tracking benefits and improvement into the business metrics.
• Ensuring the S&OP review processes happen on time, helping the multi-functional team to comply with the requirements and actively participate and contribute as per their defined roles.

• Business process models — Documenting or mapping business processes targeted for change via approved projects, both current and future state.
• Business process improvement project business case — Contributing specific baseline and target business metrics and measures that lead to business KPIs to support the overall business case for a project being developed by the process owner and Business Project director.
• Business process change impact assessment — Working with the business process architect, process owner and business subject matter experts (SMEs) to analyze each proposed process change (or project) that includes a risk and benefits analysis, along with an interdependency analysis.
• Travel required: Intermittent Across North America, including Mexico

What we look for

• A minimum of bachelor’s degree, majoring in business or engineering.
• A certification in supply chain is desired.
• Fifteen years of experience in end-to-end supply chain.
• Ten years of experience in S&OP, demand and/or supply planning.
• Four years of experience in S&OP coordination across more than one business unit.
• Process definition, mapping, analysis and implementation.
• Excellent written and verbal communication skills, as well as the ability to effectively communicate with technical and nontechnical audiences.
• Project management skills are needed to manage overall transformation or continuous improvement projects across multiple geographies and business units.
• Change management and transformational change certifications are desired.
• Proven track record of successfully working with all levels within an organization.
• Previous technology implementation experience.

What you get:

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire

• Tuition reimbursement, perks, and discounts

• Parental and caregiver leave programs

• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

• Global market strength and worldwide market share leadership

• HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility

• Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.

Who we are:
Clarios is the force behind the world’s most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials—setting the standard for sustainability in our industry. At Clarios, we’re not just making batteries; we’re shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios—where your power meets endless possibilities.

Veterans/Military Spouses:
We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion—where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.