Responsibilities

• Working primarily from a GE or home based office location, the Remote Project Manager is responsible for driving customer satisfaction and process productivity throughout the project installation

• Acts as the primary liaison between GE and customer project teams with onsite support from Service & Sales

• Identifies GE and customer responsibilities and deliverables as defined in the sales contract

• Creation, maintenance, and routing of formal project implementation timeline with collaboration between the customer, GE, and contract resources

• Maintaining accurate project milestone date accuracy creating visible and predictable project data for key business metrics and revenue forecasting

• Regular tracking and communication of implementation progress including project kick-off, regular status updates, and project closure. This includes tracking of equipment delivery, installation, and testing.

• Identification, escalation and resolution of issues, which might affect customer satisfaction and GE operational targets

• Lead implementation team during clinical “Go-Live” of the equipment

• Participation in process improvement initiatives

Quality Specific Responsibilities

• Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

• Complete all planned Compliance (Quality, EHS, etc.) training within the defined deadlines

• Identify and report all customer or personal compliance concerns immediately to the appropriate organization

• Ensure accurate and timely creation, maintenance, and submission of required project documentation

Qualifications/Requirements

• Bachelors degree and 2+ years of project management experience, or an Associates degree and 5+ years of Project Management experience

• Minimum 2 years of experience leading cross-functional teams

Desired Qualifications

• Ability to manage multiple concurrent projects and competing priorities to meet scheduled project completion dates and customer expectations

• Ability to work and communicate with diverse work partners internal and external to GE and our customers

• Ability to work with and influence fellow team members to achieve mutual goals

• Ability to communicate effectively and facilitate meetings via teleconference or in person with multi-functional groups

• Ability to work effectively in a matrixed organization

• Working knowledge of Microsoft Windows and Office Applications

• Ability to communicate complex technical issues in a customer-friendly manner

• Experience with large-scale project management where deadlines are met on or ahead of schedule; construction, healthcare IT or equipment installations experience preferred

• Demonstrated customer service experience working remotely with external customers in a clinical environment

• Ability to provide constructive feedback to installation teams and contractors

• Formal coursework in project management

• Knowledge/experience with the healthcare industry and GEHC products

• Proficient in project Management Software such as MS Project

• Current Project Management Professional (PMP) certification

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.