Industrial Process Systems Support Engineer - Remote

Johnson Controls

Johnson Controls

Customer Service

Milwaukee, WI, USA

USD 115k-170k / year

Posted on May 30, 2026
Job details

Employment Type:

Full-Time

Location:

United States of America, Wisconsin, Milwaukee

Job Category:

Engineering

Job Number:

WD30268609
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How we work at Johnson Controls

We focus on what matters

We win as one team

We own the outcome

We improve every day

Job Description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

  • Competitive salary and Bonus

  • Paid vacation/holidays/sicktime - 15 days of vacation first year

  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

  • Extensive product and on the job/cross training opportunities

  • With outstanding resourcesEncouraging and collaborative team environment Dedication to safety through our Zero Harm policy

What you will do:

Under minimal direction, supports sales, installation & commissioning of Industrial York Process Systems (YPS) Engineered Chiller offerings. The position will interface with YPS chiller design/contract engineering, product technical support, Engineered Controls System Group, Parts, and the field service and systems organizations.

How you will do it:

  • Provide application, engineering, sales, and commissioning support for Industrial YPS Chiller projects.
  • Compile notification packages for branches responsible for commissioning YPS chiller packages and assess skillsets within branches, assisting in locating additional support if necessary.
  • Assist or direct commissioning of complex Industrial Process Systems chillers and Enhanced Control Panel Retrofit Projects to ensure they meet customer objectives and schedules.
  • Provide technical and training support to branch field personnel on the commissioning of complex Industrial Process Systems and enhanced Control Panel Retrofit Projects.
  • Establish procedures on a job-by-job basis to ensure timely completion and appropriate cost control for YPS chiller commissioning & control panel retrofit projects.
  • Assist field sales in estimating Quantum Microprocessor & Programmable Automation Controllers (Allen Bradley) for Industrial YPS chillers and related products.
  • Review drawing details and layouts to ensure proper installation for YPS Retrofit Projects.
  • Assist the Engineered Controls Group (ECG) & Industrial Products Engineering (IPE) in performing Factory Acceptance Testing of PAC Panels.
  • Lead scheduled project review/update discussions with internal and external customers.
  • Provide and coordinate training to customers on the operation of process systems and enhanced panels/controls.
  • When applicable, participate in the creation of technical literature for specific retrofit offerings.
  • Perform other related duties and projects as assigned, including duties listed in quarterly and annual goal setting.
  • Promote and adhere to JCI safety policies.
  • Use standard JCI development processes and tools in performing tasks.
  • Develop and maintain relationships with suppliers and vendors.
  • Stay current with relevant engineering or design standards and practices.

What we look for:

Required:

  • Bachelor’s Degree in Engineering or Engineering Technology with a minimum of eight (8) years of experience in Electronic Chiller Controls engineering or service/commissioning experience, or in absence of a degree, a minimum of fifteen years of service/commissioning experience.
  • Fully competent in analysis and assessment of mechanical and electronic systems, effective leadership in team settings, with strong written and verbal communication skills and comfort in customer-facing situations.
  • Solid computer skills, including proficiency with MS Word, MS Excel, MS PowerPoint, and MS Project.
  • Ability to travel approximately 25%.

HIRING SALARY RANGE: $115,000-$170,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https:

https://jobs.johnsoncontrols.com/about-us

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