Job Locations US-WI-West Bend | US-WI-Madison

ID 2026-3551

Category

Information Technology

‎

Full-Time

Remote/Hybrid

Hybrid

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

This position offers a hybrid schedule (3 days in the office) for collaboration days, team meetings or other in-person events. The position can be based in West Bend or Madison.

The internal deadline to apply is 4/16/2026. External applications will be accepted on a rolling basis while the position remains open.

Supports business operations by analyzing requirements. Assesses current practices, collects information and analyzes industry trends to determine organizational objectives. Creates specifications from which solutions will be designed. Helps design new solutions by analyzing clients' requirements. Make recommendations and improves system by studying the products. Prepares reports by analyzing and summarizing the information and trends. Provides expertise in business processes and is responsible for formulating scope and objectives relative to the requirements. Responsible for providing guidance concerning the business implications of the application of various systems. Defines and modifies procedures to solve complex problems related to capacity, limitations, efficiencies, and desired results. Provides management and analysis of business data for use in decision making and organizational efficiency improvement initiatives. Writes queries or reports to provide data for various analytical projects. May have quality assurance responsibilities as well. Performs work with a high degree of latitude. Handles the most complex issues and problems. Possesses expert knowledge of subject matter. Provides coaching, and/or mentoring to a subordinate group.

Preferred Experience and Skills

• 6 or more years of related experience
• Written and verbal communication skills
• Problem solving skills
• Analytical thinking skills
• Mathematical skills
• Detail oriented
• Customer focus
• Ability to work as part of a team
• Ability to build collaborative relationships
• Leadership skills

Preferred Education and Training

• Bachelor’s degree, equivalent experience or combination
• Completion of Intro to Insurance course

The salary range for this position is $109,432 - $136,790.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Short and Long Term Disability

• Flexible Spending Accounts

• Life and Accidental Death & Disability

• Accident and Critical Illness Insurance

• Employee Assistance Program

• 401(k) Plan with Company Match

• Pet Insurance

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates

• Bonus eligible based on performance

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

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