Delivery Manager
West Bend Insurance Company
West Bend, WI, USA
USD 139,735-174,669 / year
Delivery Manager
- Category
- Information Technology
-
- Full-Time
- Remote/Hybrid
- Hybrid
Company Overview
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Job Summary
The internal deadline to apply is xx/xx/xxxx. External applications will be accepted on a rolling basis while the position remains open.
Work Location
Hybrid
This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Madison or Appleton.
Responsibilities & Qualifications
Leads and manages the work of one or more agile IT teams across a portfolio of initiatives and solutions. Recruits and builds highly effective teams. Sets clear expectations, monitors progress and provides feedback to team members. Supervision may be provided through subordinate leaders. Demonstrates accountability, the drive to deliver consistent results, and the ability to make data-driven decisions. Establishes team objectives, tracks and reports progress using key performance indicators (KPIs). Promotes continuous improvement, while ensuring team processes conform to departmental policies, standards and best practices. Actively demonstrates emotional intelligence. Builds strong relationships with associates and vendor partners. Can effectively maneuver through moderate organizational conflict with diplomacy and authenticity. Contributes to team strategic planning, goal setting, capital planning, budgeting, vendor partner selection, and contract negotiation activities.
Preferred Experience and Skills
- 6 years of IT experience, including prior management experience.
- Leadership skills
- Ability to influence, develop and mentor others
- Ability to build collaborative relationships
- Problem solving skills
- Decision making skills
- Analytical thinking skills
- Detail oriented
- Written and verbal communication skills
Preferred Education and Training
- Bachelor’s Degree in Computer Science or equivalent experience
Supervisory and/or management training
Salary Statement
| The salary range for this position is $139,735–$174,669
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
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Benefits
West Bend offers a comprehensive benefit plan including but not limited to:
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
- West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
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