The opportunity

You’ll join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. The Accounts Receivable (AR) Coordinator is responsible for placing outbound service calls to discuss invoices issued. This role contributes to accounts receivables follow-up via customer service calls and proactive follow-up with our Engagement teams.

Your key responsibilities

The AR Coordinator is responsible for placing outbound service calls to discuss invoices issued. This role contributes to accounts receivables follow-up via customer service calls and proactive follow-up with our Engagement teams.

• Place service review calls to client contacts
• Review and update reports in excel; extract and input data
• Ensure continuous follow ups for the volume of calls
• Team with Accounts Receivable team to resolve discrepancies related to invoices and trace payments
• Other duties as required

Skills and attributes for success

• Superior customer service skills both oral and written
• Strong organizational skills with the ability to handle and manage high volume of calls
• Self-Starter with the ability to work independently
• Ability to multi-task and work in a demanding environment
• Ability to work independently in a fast-paced, dynamic team-oriented environment

To qualify for the role you must have

• 1 to 3 years’ experience in collections or customer support
• High proficiency in MS Excel (advanced skills)

Ideally, you’ll also have

• Post-secondary education
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

The salary range for this job in British Columbia is $44,400 to $66,600. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.